Friday, January 15, 2016

Not able to access the siteadmin and useradmin pages - Adobe CQ5/AEM

Not able to access the siteadmin and useradmin pages - Adobe CQ5/AEM

We were not able to access the useradmin,siteadming and other website pages in one of our AEM/CQ5 publisher but was able to access the crxde and system console.

After analysis the issue is due to some of the bundles were stopped(100+), we tried to start those bundles manually without any luck.

The following was the exception in the log file.

11.01.2016 16:48:47.307 *ERROR* [FelixDispatchQueue] com.day.cq.collab.cq-collab-core FrameworkEvent ERROR (org.osgi.framework.BundleException: Unresolved constraint in bundle com.day.cq.collab.cq-collab-core [166]: Unable to resolve 166.0: missing requirement [166.0] osgi.wiring.package; (&(osgi.wiring.package=com.day.cq.collab.commons)(version>=0.0.0)(!(version>=5.7.0))) [caused by: Unable to resolve 165.0: missing requirement [165.0] osgi.wiring.package; (osgi.wiring.package=com.day.cq.wcm.api) [caused by: Unable to resolve 288.1: missing requirement [288.1] osgi.wiring.package; (osgi.wiring.package=com.day.cq.tagging) [caused by: Unable to resolve 218.1: missing requirement [218.1] osgi.wiring.package; (&(osgi.wiring.package=com.day.cq.search)(version>=1.1.0)(!(version>=2.0.0))) [caused by: Unable to resolve 209.1: missing requirement [209.1] osgi.wiring.package; (&(osgi.wiring.package=org.apache.abdera.ext.media)(version>=1.0.0)(!(version>=2.0.0)))]]]])

This error points to missing package of org.apache.abdera.ext.media and this belongs to the bundle - Abdera Extensions - Media.
After looking into the system console, the bundle is not there and it got uninstalled(not sure how it got uninstalled).

Follow the below steps to resolve the issue.

Identify the bundle id from another environment.



Copy the bundle.jar from the serer.


Rename the bundle.jar to abdera-extensions-media-1.0-R783018.jar
Install the bundle through system console.
Restart the server.

Now all the pages will be accessible.

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